Signexa Broadcast Ltd
Last updated: April 2026
1. Definitions
In these Terms and Conditions:
- “Company” means Signexa Broadcast Ltd
- “Client” means the person, company or organisation hiring equipment from the Company
- “Equipment” means any broadcast audio equipment, systems or accessories hired by the Client
- “Hire Period” means the agreed period during which the Client has possession of the Equipment
- “Hire Charges” means the fees payable by the Client for the hire of the Equipment
- “Order Confirmation” means the written confirmation issued by the Company confirming the hire booking
2. Agreement
2.1 These Terms and Conditions apply to all hire agreements between the Company and the Client.
2.2 By placing a hire booking the Client agrees to be bound by these Terms and Conditions.
2.3 No variation to these Terms and Conditions shall be valid unless agreed in writing by a director of the Company.
3. Booking & Confirmation
3.1 All hire bookings are subject to equipment availability at the time of booking.
3.2 A hire booking is only confirmed upon receipt of a signed Order Confirmation and payment of any deposit required by the Company.
3.3 The Company reserves the right to decline any hire booking at its sole discretion.
3.4 The Client is responsible for ensuring all booking details are accurate before signing the Order Confirmation.
4. Hire Charges & Payment
4.1 Hire Charges are as set out in the Order Confirmation.
4.2 All prices are exclusive of VAT unless otherwise stated. VAT will be charged at the prevailing rate.
4.3 A deposit of up to 50% of the total Hire Charges may be required at the time of booking.
4.4 The balance of Hire Charges is due no later than 7 days prior to the commencement of the Hire Period unless otherwise agreed in writing.
4.5 For new clients, full payment in advance may be required at the Company’s discretion.
4.6 Payments may be made by bank transfer or such other methods as the Company may agree in writing.
4.7 Late payment will incur interest at 8% above the Bank of England base rate in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
5. Hire Period
5.1 The Hire Period commences on the date and time specified in the Order Confirmation.
5.2 The Hire Period ends upon return of the Equipment to the Company in satisfactory condition.
5.3 If the Client wishes to extend the Hire Period this must be agreed in writing with the Company prior to the expiry of the original Hire Period.
5.4 Extended hire periods are subject to equipment availability and additional Hire Charges.
5.5 The Company reserves the right to charge additional daily hire rates for any Equipment not returned by the agreed end of the Hire Period.
6. Delivery & Collection
6.1 The Company can arrange delivery and collection of Equipment by prior agreement. Delivery and collection charges will be set out in the Order Confirmation.
6.2 The Client may collect and return Equipment from the Company’s premises by prior arrangement.
6.3 Risk in the Equipment passes to the Client upon delivery or collection and remains with the Client until the Equipment is returned to and accepted by the Company.
6.4 The Company will endeavour to deliver Equipment at the agreed time but accepts no liability for delays outside its reasonable control.
7. Client Responsibilities
7.1 The Client shall use the Equipment only for its intended purpose and in accordance with any operating instructions provided by the Company.
7.2 The Client shall keep the Equipment in good condition and protect it from damage, theft or loss throughout the Hire Period.
7.3 The Client shall not sub-hire, lend or transfer the Equipment to any third party without the prior written consent of the Company.
7.4 The Client shall not modify, alter or tamper with the Equipment in any way.
7.5 The Client shall ensure that only competent and qualified personnel operate the Equipment.
7.6 The Client shall immediately notify the Company of any loss, theft or damage to the Equipment during the Hire Period.
7.7 The Client is responsible for ensuring adequate insurance is in place for the Equipment throughout the Hire Period.
8. Loss, Damage & Insurance
8.1 The Client is liable for the full replacement cost of any Equipment that is lost, stolen or damaged beyond economical repair during the Hire Period.
8.2 The Client is liable for the full cost of repair of any Equipment damaged during the Hire Period.
8.3 Normal wear and tear is accepted by the Company and will not be charged to the Client.
8.4 The Company strongly recommends that the Client arranges appropriate insurance to cover the Equipment for its full replacement value throughout the Hire Period.
8.5 In the event of theft the Client must provide the Company with a valid crime reference number within 24 hours of the theft being reported to the police.
8.6 A security deposit may be required at the Company’s discretion. The deposit will be returned within 14 days of the Equipment being returned in satisfactory condition.
9. Equipment Condition
9.1 The Company will supply all Equipment fully tested and in good working order.
9.2 The Client must inspect the Equipment upon delivery or collection and notify the Company of any pre-existing damage or defects within 2 hours of receipt.
9.3 Failure to notify the Company of pre-existing damage within this period may result in the Client being held liable for such damage upon return.
9.4 If the Equipment develops a fault during the Hire Period the Client must notify the Company immediately. The Company will endeavour to repair or replace the Equipment as soon as reasonably practicable.
9.5 The Company accepts no liability for losses arising from Equipment failure unless caused by the Company’s negligence.
10. Cancellation
10.1 Cancellations must be made in writing to the Company.
10.2 The following cancellation charges apply:
- More than 28 days before the Hire Period commences – deposit forfeited
- 14 to 28 days before the Hire Period commences – 50% of total Hire Charges
- 7 to 13 days before the Hire Period commences – 75% of total Hire Charges
- Less than 7 days before the Hire Period commences – 100% of total Hire Charges
10.3 The Company reserves the right to cancel a booking in exceptional circumstances. In such cases the Company will provide a full refund of any payments made.
11. Liability
11.1 The Company’s total liability to the Client in connection with any hire agreement shall not exceed the total Hire Charges paid by the Client for the relevant booking.
11.2 The Company shall not be liable for any indirect, consequential or special loss arising from the hire of Equipment including but not limited to loss of revenue, loss of profit or production delays.
11.3 Nothing in these Terms and Conditions limits or excludes the Company’s liability for death or personal injury caused by its negligence or for fraud or fraudulent misrepresentation.
12. Force Majeure
12.1 The Company shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control including but not limited to acts of God, natural disasters, war, civil unrest, government restrictions, pandemics or industrial disputes.
13. Governing Law
13.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
13.2 Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact
For any queries regarding these Terms and Conditions please contact:
Signexa Broadcast Ltd Email: revive@signexa.co.uk Website: signexabroadcast.com/contact
These Terms and Conditions were last reviewed in April 2026. Signexa Broadcast Ltd reserves the right to update these terms at any time. The current version will always be available on our website.
